Inside every company, behind every brand—while business success is often measured in profit, it has always been powered by people.
At ChannelAdvisor we firmly believe people are the heart of any organization—including our own. That’s why a career at ChannelAdvisor provides much more than simple pay and perks. We’re dedicated to empowering people, solving tough problems, and helping careers flourish inside & out.
The Channel Implementation Technician works with one or more Product Managers to execute specific feature requirements and drive the completion of these features in product releases. This position involves close interaction with key internal and external customers, external partners and the development team. Our SaaS solutions help power many of the premier online retailers throughout the world who sell through our Marketplaces solution on sites like Amazon and eBay and through our Digital Marketing solution on sites such as Google, Bing, Pinterest and more. This position provides the opportunity to help expand the reach of the ChannelAdvisor platform.
The ideal candidate is a technically-savvy problem solver with excellent communication skills, is dedicated to identifying and resolving issues as early as possible. Being able to build positive relationships with external technical contacts through timely and effective communication is crucial.
This role will become a strategic specialist in our supported channels. Through proactive monitoring of marketplace and webstore integrations, issues detected may lead to direct client communication, publicly displayed message board posts and alerts, working with 3rd party technical contacts, cooperatively working with multiple ChannelAdvisor teams, etc.
As a member of our team you will have the following opportunities:
How to Stand Out:
What to Expect:
The ChannelAdvisor Experience
Beyond the Benefits
We take a people-first approach to caring for our ChannelAdvisors. Generous paid time off, programs for new parents, flexible work schedules, and competitive health care programs. We work hard at ChannelAdvisor, so we give you the time to recharge and help your work fit your life.
Compassion and Community
We also care about our communities. ChannelAdvisor is proud to offer ongoing volunteer and community engagement programs. Such as A Day to Give Back, a program where ChannelAdvisors use one day each year to volunteer in their own community.
People are the best investment we make at ChannelAdvisor. We help you grow. Our offerings are designed to help you build the skills & connections you need to move forward in your career & commerce.
“When hiring, I seek grit, persistence, determination, curiosity, adaptability, competitiveness and scientific orientation. By scientific orientation I mean fact and evidence driven, hypothesis-forming and willing to change your mind.
These traits are ingredients for limitless potential in people. The antithesis of dogma, pedigree, privilege and entitlement.”
David Spitz, ChannelAdvisor CEO