Our mission is to connect and optimize the world’s commerce. ChannelAdvisor (NYSE: ECOM) is a leading e-commerce cloud platform whose mission is to connect and optimize the world’s commerce. For nearly two decades, ChannelAdvisor has helped retailers and brands worldwide improve their online performance by expanding sales channels, connecting with consumers around the world, optimizing their operations for peak performance and providing actionable analytics to improve competitiveness. Thousands of customers depend on ChannelAdvisor to securely power their sales and optimize fulfillment on channels such as Amazon, eBay, Google, Facebook, Walmart and hundreds more.
Shoppable Media is a ChannelAdvisor product which allows brands to keep interested consumers on their path to purchase, by providing a seamless and dynamic connection between their website or digital campaigns and their preferred retailers. Concretely, we help brands to make their content and digital campaigns actionable, which increases conversion rates, improves consumer satisfaction and strengthens relationships with retailers.
We’re looking for a Technical Account Manager to join our growing team. We need someone data-driven with impeccable relationship management skills. You’ll play a vital role in the client experience by gaining a deep understanding of their business challenges and helping them to solve them through our tool. This requires empathy, attention to detail and a consultative approach to client relationships. You’ll also need to be comfortable analyzing large amounts of data as well as bringing it to life for clients, who are often top executives.
What will you be doing?
How to Stand Out:
If you are someone who appreciates a corporate culture of: Teamwork, Innovation, Meaningful Challenges, and a People First attitude, then you may share our values as well of: Passion, Curiosity, Collaboration, Persistence, Accountability and Integrity.
We take a whole-person approach to engage and support our ChannelAdvisor team. We believe the diversity of our global team is an advantage. If you’re curious, innovative, determined, and customer-focused, then you’ll love the challenge and rewards of collaborating as a team to help our customers win. We offer competitive salaries, commission, and short-term incentive programs that recognize your hard work and results. Because when our customers win, we win. And when we win, you win.
You’ll have the flexibility to have a working arrangement that works best for you, and serves the needs of our customers and our business. With your manager, you’ll decide on a schedule and work location that sets you up for success. You can choose to work in the office of your assigned location, your home office or both. And if things change, no problem. Just work it out with your manager.
The ChannelAdvisor team has a passion for going above and beyond. Taking time away to recharge is important so you can bring your best. We offer programs that provide you flexibility and time away. We offer competitive health care and wellness programs, generous paid time off and programs for new parents that help you make work fit into your life — and not the other way around.
We care about our communities. Our Day to Give Back provides you one day each year to volunteer in your community for an organization or cause that is important to you, and therefore, important to us too.
We’re growing. So that means there are opportunities for you to grow too. We work to create an environment where everyone who is committed, works hard, and delivers results can thrive and grow. You can connect with one of our employee resource groups and support our diversity, equity and inclusion task force, network with like-minded ChannelAdvisor team members, and showcase your leadership skills. Our focus on internal career growth is intentional. Our professional development stipend and learning and development offerings help you build the skills and connections you need to move forward in your career. Plus, our Leadership Academy offers in-house management development classes to grow our leaders from within.
For further information please visit: https://www.channeladvisor.com/careers/