Paid Search Specialist, Client Strategy Manager, Retail Media Services

Job Locations US-NC-Morrisville | US
ID
2021-3535
Category
Services
Type
Full-Time

Overview

 

                                                    “It all starts with people.”

Inside every company, behind every brand­—while business success is often measured in profit, it has always been powered by people.

At ChannelAdvisor we firmly believe people are the heart of any organization—including our own. That’s why a career at ChannelAdvisor provides much more than simple pay and perks. We’re dedicated to empowering people, solving tough problems, and helping careers flourish inside & out.

 

The Client Strategy Manager is an important member of our Retail Media Services team and focuses specifically on paid search, paid shopping, PPC and social marketing strategies for Amazon Advertising, Walmart Connect, and other Retail Media sites. He/she will contribute to the creation, development, and execution of the strategic project plans for some of our top clients. The person in this role will learn and get to combine in-depth knowledge of our e-commerce clients’ business objectives, online strategies, and their competitive landscape to deliver effective digital marketing strategies focused around Amazon Advertising and Retail Media Pay-per-click (PPC).

 

You’ll be part of a global team of industry experts with a relentless passion for helping one another grow and succeed, all the while working with some of the biggest names in e-commerce. Join our customers and partners on their journey to success and grow your own career alongside them.

Responsibilities

  • Collaborate with the Account team to understand the client’s digital marketing goals.  Develop and execute strategic game plans to meet these goals while providing best-in-class guidance and service.
  • Develop strong, trusting relationships with clients and members of the Account team. 
  • Provide support during strategy, ideation, and execution phases.
  • Participate in client calls, sharing industry updates and trends, project status updates and program performance relative to client goals.

Qualifications

How to Stand Out:

  • 1-3 years of experience with paid search, paid shopping, social, or other PPC campaigns strongly preferre
  • 2+ years of client service experience required
  • Experience with Amazon Marketing Advertising (AMS), Amazon DSP,  Amazon Seller Central Advertising, and/or Walmart Advertising a plus (but not required).
  • Comfortable working in a fast-paced, collaborative environment with demonstrated success in helping to manage client dispute and risk situations
  • Able to leverage data to make important decisions that will drive client’s digital marketing strategy
  • Solid written and verbal communication skills, including client presentation abilities
  • Strong interest in technology, digital marketing and e-commerce
  • Solid relationship management, organizational, and project management skills
  • Highly curious, persistent and genuinely interested in learning new things, achieving optimal results for our customers
  • Accountability -  able to own responsibilities and produce desired outcomes. Can work autonomously but still remain in sync with the larger account team and customer goals.
  • Strong desire for continuous learning environment with industry experts
  • Candidates with Google Adwords, Google Shopping and or Facebook / Social Media Marketing are strongly encouraged to apply. 

 

What to Expect:

 

Together We Win

We take a whole-person approach to engage and support our ChannelAdvisor team. We believe the diversity of our global team is an advantage.  If you’re curious, innovative, determined, and customer-focused, then you’ll love the challenge and rewards of collaborating as a team to help our customers win. We offer competitive salaries, commission, and short-term incentive programs that recognize your hard work and results.  Because when our customers win, we win.  And when we win, you win.

 

Work Where It Works

 

You’ll have the flexibility to have a working arrangement that works best for you, and serves the needs of our customers and our business. With your manager, you’ll decide on a schedule and work location that sets you up for success.  You can choose to work in the office of your assigned location, your home office or both. And if things change, no problem.  Just work it out with your manager.

 

Take Time to Recharge

The ChannelAdvisor team has a passion for going above and beyond. Taking time away to recharge is important so you can bring your best. We offer programs that provide you flexibility and time away.  We offer competitive health care and wellness programs, generous paid time off and programs for new parents that help you make work fit into your life -- and not the other way around.

Give Back To Our Communities

We care about our communities. Our Day to Give Back provides you one day each year to volunteer in your community for an organization or cause that is important to you, and therefore, important to us too. 

We’re Growing, Come Grow With Us 

We’re growing. So that means there are opportunities for you to grow too. We work to create an environment where everyone who is committed, works hard, and delivers results can thrive and grow.  You can connect with one of our employee resource groups and support our diversity, equity and inclusion task force, network with like-minded ChannelAdvisor team members, and showcase your leadership skills. Our focus on internal career growth is intentional.  Our professional development stipend and learning and development offerings help you build the skills and connections you need to move forward in your career. Plus, our Leadership Academy offers in-house management development classes to grow our leaders from within. 

 

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