Product Manager, Strategic Marketplaces

Job Locations US
ID
2021-3623
Category
Product Management
Type
Full-Time

Overview

Inside every company, behind every brand­—while business success is often measured in profit, it has always been powered by people.

At ChannelAdvisor we firmly believe people are the heart of any organization—including our own. That’s why a career at ChannelAdvisor provides much more than simply pay and perks. We’re dedicated to empowering people, solving tough problems, and helping careers flourish inside & out.

The Role

The Product Management team is seeking a Product Manager to drive successful product capabilities and innovations for its integrations with strategic marketplaces. In this role you will own and drive the roadmap and delivery of innovative features that help our clients succeed on some of the world’s biggest marketplaces including Amazon. As a Product Manager you will identify and prioritize product opportunities to help eCommerce sellers succeed and collaborate with all areas of the business to deliver on those opportunities. You will work closely with strategic marketplace partners to understand their roadmaps, beta opportunities, and client needs. Success in this position requires the ability to close the gaps between customer requirements and product solutions and to work effectively with business leaders and development teams.

 

Our SaaS solutions help power e-commerce initiatives for premier global consumer brand manufacturers and retailers. This position is an excellent opportunity for a strategic and operational product manager to drive the success of ChannelAdvisor’s leading solution for strategic marketplaces.

Responsibilities

  • Drive the roadmap for this product area to optimize customer success, retention, and expansion.
  • Maintain positional awareness of the product area to justify proposals and priorities. Synthesizes input from a wide range of sources. Use quantitative scoring to assist in prioritization.
  • Establish and communicate roadmap goals, prioritization, and criteria to ensure clarity of expected outcomes.
  • Collaborate with UX designers to ensure user-centric design for product goals and requirements.
  • Manage Product Owners to prioritize the development backlog, research requirements, ensure alignment of epics and stories to requirements and acceptance criteria, and drive release of roadmap initiatives.
  • Collaborate with engineering management and technical leaders throughout the development cycle from ideation to delivery.
  • Define, measure, and achieve product/feature adoption targets and other success metrics related to deliverables. 
  • Maintain and own the product relationship with marketplace partners to drive feedback, understand roadmaps, and plan complementary features for shared customers.
  • Ensure organizational readiness and enablement for new capabilities and products, in collaboration with the Product Operations Manager and cross-functional Release Team.
  • Support the business as a SME for the product area, leading strategic discussions, providing relevant tactical support for product area details, and meeting with internal stakeholders.

Qualifications

  • You have a Bachelor's Degree in a technical or business discipline.
  • You have 7 years experience in eCommerce and SAAS in one or more of the following roles: Product Manager, Account Manager, Implementation Services, or other similar role requiring strong sensibilities for customer needs and SAAS solutions.
  • You utilize quantitative and qualitative analysis to inform priorities, planning, and proposals.
  • You are an expert with Amazon Marketplace, Amazon Seller Central, and key programs for third party sellers such as Amazon FBA. Expertise with eBay and other marketplaces is a plus.
  • You have strong verbal, written, and visual communication skills.
  • You have a demonstrable history of driving and achieving product goals.
  • You communicate effectively with technical and non-technical audiences, and are able to bridge the gap between strategic goals and tactical execution.
  • You are able to prepare and give useful presentations on strategy and status, but also able to point out gaps in acceptance criteria and errors in user documentation.
  • You have aptitude for problem solving, prioritization, positioning, negotiation.
  • You thrive in a fast-paced, dynamic, and fluid environment.

 

The ChannelAdvisor Experience

Together We Win

We take a whole-person approach to engage and support our ChannelAdvisor team. We believe the diversity of our global team is an advantage. If you’re curious, innovative, determined, and customer-focused, then you’ll love the challenge and rewards of collaborating as a team to help our customers win. We offer competitive salaries, commission, and short-term incentive programs that recognize your hard work and results. Because when our customers win, we win. And when we win, you win.

Work Where It Works

You’ll have the flexibility to have a working arrangement that works best for you, and serves the needs of our customers and our business. With your manager, you’ll decide on a schedule and work location that sets you up for success. You can choose to work in the office of your assigned location, your home office or both. And if things change, no problem. Just work it out with your manager.

Take Time to Recharge

The ChannelAdvisor team has a passion for going above and beyond. Taking time away to recharge is important so you can bring your best. We offer programs that provide you flexibility and time away. We offer competitive health care and wellness programs, generous paid time off and programs for new parents that help you make work fit into your life — and not the other way around.

Give Back To Our Communities

We care about our communities. Our Day to Give Back provides you one day each year to volunteer in your community for an organization or cause that is important to you, and therefore, important to us too.

We’re Growing, Come Grow With Us

We’re growing. So that means there are opportunities for you to grow too. We work to create an environment where everyone who is committed, works hard, and delivers results can thrive and grow. You can connect with one of our employee resource groups and support our diversity, equity and inclusion task force, network with like-minded ChannelAdvisor team members, and showcase your leadership skills. Our focus on internal career growth is intentional. Our professional development stipend and learning and development offerings help you build the skills and connections you need to move forward in your career. Plus, our Leadership Academy offers in-house management development classes to grow our leaders from within.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed

Don't see what you're looking for?

Connect with us to share your profile with our recruiting team and to receive notifications about open positions. Click here to get started.