Client Strategy Associate

Job Locations US-NC-Morrisville | US-NC


“It all starts with people.”


Inside every company, behind every brand­—while business success is often measured in profit, it has always been powered by people.


At ChannelAdvisor we firmly believe people are the heart of any organization—including our own. That’s why a career at ChannelAdvisor provides much more than simple pay and perks. We’re dedicated to empowering people, solving tough problems, and helping careers flourish inside & out.


A Client Strategy Associate performs the day-to-day tasks for the Managed Service client portfolio. Primarily, Associates will support e-commerce and marketplace analysis and optimization efforts for Marketplace services such as Amazon, eBay, and Walmart. Associates will be a critical member of the client account team and help drive success for many of the top internet retailers.


The Role:

A Client Strategy Associate is an entry level position and helps the account team perform the day-to-day tasks for a Managed Services client portfolio. Primarily, Associates will support ecommerce and marketplace analysis and optimization efforts for Marketplace services such as Amazon, eBay, and Walmart. The CSA will learn and execute our time-tested best practices on resolving listing errors, setup and implementation of promotions, analyzing trends and seller competition and optimizing product content to help drive success for our customers! If you are highly ambitious and are looking for a great opportunity to learn eCommerce from the best in the business...this jobs for you! 

A successful Associate will have a strong desire to over deliver, work efficiently and progress in the company. While technical and analytical knowledge are appreciated, no traits are more valued in an Associate than the ability to learn quickly and creatively solve complex problems

Essential Job Functions

  • Assist a team of Client Strategy Managers by completing the day-to-day tasks and related activities needed to generate success for the Managed Services client base.
  • Field ad hoc requests and execute outlined steps by internal and external personnel.
  • Assist in the collection and consolidation of required information and data to complete assigned task(s).
  • Manage multiple projects and provide reporting updates


How to Stand Out

If you are someone who appreciates a corporate culture of: Teamwork, Innovation, Meaningful Challenges, and a People First attitude, then you may share our values as well of: Passion, Curiosity, Collaboration, Persistence, Accountability and Integrity.


Experience/Skills needed to be successful

  • Bachelor’s degree preferred in business or marketing
  • Great organizational skills and ability to manage multiple processes
  • Ability to work in a fast-paced environment with tight deadlines
  • Strong problem-solving and solutions- oriented abilities
  • Excellent attention to detail
  • Ability and desire to collaborate and be a part of a team
  • Strong communication skills across multiple corporate functions
  • Good business acumen and interest in understanding client’s business goals
  • Basic knowledge of Excel required. Advanced skills highly valued.
  • After an initial training period, the CSA will own a small book of clients.


The ChannelAdvisor Experience

Together We Win

We take a whole-person approach to engage and support our ChannelAdvisor team. We believe the diversity of our global team is an advantage. If you’re curious, innovative, determined, and customer-focused, then you’ll love the challenge and rewards of collaborating as a team to help our customers win. We offer competitive salaries, commission, and short-term incentive programs that recognize your hard work and results. Because when our customers win, we win. And when we win, you win.

Work Where It Works

You’ll have the flexibility to have a working arrangement that works best for you, and serves the needs of our customers and our business. With your manager, you’ll decide on a schedule and work location that sets you up for success. You can choose to work in the office of your assigned location, your home office or both. And if things change, no problem. Just work it out with your manager.

Take Time to Recharge

The ChannelAdvisor team has a passion for going above and beyond. Taking time away to recharge is important so you can bring your best. We offer programs that provide you flexibility and time away. We offer competitive health care and wellness programs, generous paid time off and programs for new parents that help you make work fit into your life — and not the other way around.

Give Back To Our Communities

We care about our communities. Our Day to Give Back provides you one day each year to volunteer in your community for an organization or cause that is important to you, and therefore, important to us too.

We’re Growing, Come Grow With Us

We’re growing. So that means there are opportunities for you to grow too. We work to create an environment where everyone who is committed, works hard, and delivers results can thrive and grow. You can connect with one of our employee resource groups and support our diversity, equity and inclusion task force, network with like-minded ChannelAdvisor team members, and showcase your leadership skills. Our focus on internal career growth is intentional. Our professional development stipend and learning and development offerings help you build the skills and connections you need to move forward in your career. Plus, our Leadership Academy offers in-house management development classes to grow our leaders from within.


“When hiring, I seek grit, persistence, determination, curiosity, adaptability, competitiveness and scientific orientation. By scientific orientation I mean fact and evidence driven, hypothesis-forming and willing to change your mind.

These traits are ingredients for limitless potential in people. The antithesis of dogma, pedigree, privilege and entitlement.”



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