Inside every company, behind every brand—while business success is often measured in profit, it has always been powered by people.
At ChannelAdvisor we firmly believe people are the heart of any organization—including our own. That’s why a career at ChannelAdvisor provides much more than simple pay and perks. We’re dedicated to empowering people, solving tough problems, and helping careers flourish inside & out.
The Client Strategy Associate role is primarily a supporting function of Campaign Management as well as a support for the services team in general. The Client Strategy Associate is tasked with ensuring customers are set up for success and operate as smoothly as possible. Client Strategy Associates use customised reporting to review account performance which needs to be well explained and understood as well as the ChannelAdvisor portal to manage customer data and support campaigns. In turn you will be provided with extensive training and development opportunities to gain skills and build a successful career as a digital marketing and marketplaces expert.
A successful Client Strategy Associate will have a strong desire to perform well, work efficiently and progress in the company. While a technical knowledge of the above services are appreciated, no traits are more valued in a Client Strategy Associate than the ability to learn quickly and creatively solve complex problems.
To support Strategy Management team with day-to-day operational tasks:
o To monitor performance against customer KPIs and alert Marketplace Strategy Manager around performance concerns
o To provide Managed Services team insight into account performance and support customer understanding of performance data
o Own and manage weekly and monthly reporting
o Identify trends and performance concerns through competitive analysis
The following traits are required of a successful Marketplace specialist:
Beneficial Candidate Traits:
What to expect
The ChannelAdvisor Experience
Beyond the benefits
We take a people-first approach to caring for our ChannelAdvisors. Generous paid time off, programs for new parents, flexible work schedules, and competitive health care programs. We work hard at ChannelAdvisor, so we give you the time to recharge and help your work fit your life.
Compassion and community
We also care about our communities. ChannelAdvisor is proud to offer ongoing volunteer and community engagement programs. Such as A Day to Give Back, a program where ChannelAdvisors use one day each year to volunteer in their own community.
For more information please visit: https://www.channeladvisor.com/careers/