ChannelAdvisor Corporation

Client Strategy Manager- Digital Marketing

Job Locations US-NC-Morrisville | US



                                                    “It all starts with people.”

Inside every company, behind every brand­—while business success is often measured in profit, it has always been powered by people.

At ChannelAdvisor we firmly believe people are the heart of any organization—including our own. That’s why a career at ChannelAdvisor provides much more than simple pay and perks. We’re dedicated to empowering people, solving tough problems, and helping careers flourish inside & out.

The Senior Client Strategy Manager will be responsible for developing insights and points of view on performance trends, channel dynamics, and industry updates.  In this role, the Client Strategy Manager will collaborate with the strategy director, account management and analysts to understand client’s goals and develop plan to achieve the stated goal.  


The Role:


The Client Strategy Manager (CSM) is an important member of our Performance Marketing Team. This role will focus on managing paid search, paid shopping, retail media advertising and social ad campaigns for our e-commerce clients. He/she will own the strategic direction, execution, analysis and optimization of each client’s program to achieve their respective business objectives. 


The Client Strategy Manager is part of our global team of industry experts with a relentless passion for helping one another grow and succeed, all the while working with some of the biggest names in e-commerce. Join our customers and partners on their journey to success and grow your own career alongside them.


What You’ll Do:

  • Own performance management and lead the strategic direction for a portfolio of clients
  • Use data trends to inform campaign optimizations
  • Serve as subject matter expert for assigned digital marketing disciplines
  • Consistently achieve client objectives and manage budgets accordingly
  • Collaborate with the Account Management team to understand the client’s goals.  Develop and execute strategic game plans to meet these goals while providing best-in-class guidance and service.
  • Develop strong, trusting relationships with clients and internal team members, providing leadership and support during strategy, ideation and execution
  • Deliver campaign performance reporting and analysis to clients
  • Participate in client calls to discuss industry updates and trends, update client on project status, and review program performance relative to client goals


How to Stand Out:

  • 2-3 years of experience with paid search, paid shopping, social, or other PPC advertising strongly preferred
  • Experience with Amazon Advertising, Amazon DSP,  Amazon Seller Central Advertising, and/or Walmart Advertising a plus (but not required)
  • Comfortable working in a fast-paced, collaborative environment under high-pressure situations with demonstrated success in managing client dispute and risk situations
  • Able to leverage data to make important decisions that will drive client’s digital marketing strategy
  • Superior written and verbal communication skills and outstanding presentation abilities
  • Strong interest in technology and digital marketing
  • Strong relationship management, organizational, and project management skills
  • Highly curious, persistent and genuinely interested in learning new things, achieving optimal results for our customers
  • Accountability, able to own responsibilities and produce desired outcomes. Can work autonomously but still remain in sync with the larger account team and customer goals.
  • Strong desire for continuous learning environment with industry experts

The ChannelAdvisor Experience

Together We Win

We take a whole-person approach to engage and support our ChannelAdvisor team. We believe the diversity of our global team is an advantage. If you’re curious, innovative, determined, and customer-focused, then you’ll love the challenge and rewards of collaborating as a team to help our customers win. We offer competitive salaries, commission, and short-term incentive programs that recognize your hard work and results. Because when our customers win, we win. And when we win, you win.

Work Where It Works

You’ll have the flexibility to have a working arrangement that works best for you, and serves the needs of our customers and our business. With your manager, you’ll decide on a schedule and work location that sets you up for success. You can choose to work in the office of your assigned location, your home office or both. And if things change, no problem. Just work it out with your manager.

Take Time to Recharge

The ChannelAdvisor team has a passion for going above and beyond. Taking time away to recharge is important so you can bring your best. We offer programs that provide you flexibility and time away. We offer competitive health care and wellness programs, generous paid time off and programs for new parents that help you make work fit into your life — and not the other way around.

Give Back To Our Communities

We care about our communities. Our Day to Give Back provides you one day each year to volunteer in your community for an organization or cause that is important to you, and therefore, important to us too.

We’re Growing, Come Grow With Us

We’re growing. So that means there are opportunities for you to grow too. We work to create an environment where everyone who is committed, works hard, and delivers results can thrive and grow. You can connect with one of our employee resource groups and support our diversity, equity and inclusion task force, network with like-minded ChannelAdvisor team members, and showcase your leadership skills. Our focus on internal career growth is intentional. Our professional development stipend and learning and development offerings help you build the skills and connections you need to move forward in your career. Plus, our Leadership Academy offers in-house management development classes to grow our leaders from within.


Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $55,000 to $80,000 plus bonus potential

 At ChannelAdvisor, we’re changing commerce and changing lives. Our benefits program is designed to recognize that our employees have both professional and personal lives. We strive to offer plans that provide both financial security to you and your family and provide you with time away from work, options to recharge and have fun. To learn more about our Benefits click here



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