ChannelAdvisor Corporation

Data Analyst - Sales Operations

Job Locations US-NC-Morrisville | DE | UK | ES
ID
2022-3789
Category
Operations
Type
Full-Time

Overview

                                                                         “It all starts with people.”

Inside every company, behind every brand­—while business success is often measured in profit, it has always been powered by people.

At ChannelAdvisor we firmly believe people are the heart of any organization—including our own. That’s why a career at ChannelAdvisor provides much more than simple pay and perks. We’re dedicated to empowering people, solving tough problems, and helping careers flourish inside & out.

 

ChannelAdvisor is looking for a Data Analyst to join our Sales Operations team. This individual will join the Global Operations organization as the primary source of all data analysis related to the sales organization. The Sales Operations Data Analyst will be responsible for the creation and delivery of data-driven tools and insights to drive strategic planning for the global sales organization. This includes data sourcing, preparation, mining and modeling - as well as presenting findings and recommendations to the executive team. This position will work cross-departmentally with sales, marketing, finance and business development (among others) to ensure consistency in data sets and methodology used to inform key business decisions.

 

 

Responsibilities

Employ various analytical and statistical techniques for the interpretation and analysis of data related to the sales pipeline generation model and provide digestible reporting to the executive team and sales leadership team on a recurring basis

  • Develop consistent sales pipeline methodology across geographies
  • Create and maintain visualized dashboards that are utilized by the global sales team
  • Ongoing evaluation of business processes and metrics with a view toward continuous improvement
  • Research and acquire data from primary and/or secondary data sources used to enhance, append or maintain databases/data systems
  • Construct models to identify, analyze, and interpret trends or patterns in various complex data sets to create actionable insights
  • Collaborate with global sales leadership to prioritize data and reporting needs
  • Own all sales team reporting and forecasting related to KPI’s and team / sales rep metrics
  • Provide data analysis to influence key forecasting decisions and drive business direction
  • Work cross-departmentally with marketing, finance and business development (among others) to ensure consistency in data sets and methodology used to inform key business decisions.
  • Handle all data sourcing, preparation, mining and modeling - as well as presenting findings and recommendations to the executive team.

Qualifications

  • 3+ years experience working as a data analyst within SFDC, ideally within a sales or marketing organization OR:
  • Masters Degree in a quantitative field with relevant internship experience
  • Possess a customer service mindset and work efficiently with multiple individuals with a focus on effective cross-department collaboration 
  • Experience with prospect lead scoring algorithms, sales pipeline models and segmentation techniques
  • Possess high analytical skills to understand problems, ask questions, and present solutions support with data
  • Strong ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • In depth knowledge of statistics and experience using statistical packages for analyzing datasets (preferably R and Python)
  • Experience working with reporting and dashboards in Salesforce a must
  • Skilled in using visualization tools(Tableau, etc) and databases (SQL, etc)
  • Desire and ability to operate in a fast-paced environment while managing multiple projects and changing priorities
  • B.S. in Mathematics, Economics, Computer Science or Statistics from a top-tier university

Preferred Experience:

  • Experience with data research and mining efforts, system design and development (i.e., Hadoop, Java, C#, Python, Scala)
  • Ability to own business review process and present to senior leadership

 

The ChannelAdvisor Experience

Together We Win

We take a whole-person approach to engage and support our ChannelAdvisor team. We believe the diversity of our global team is an advantage. If you’re curious, innovative, determined, and customer-focused, then you’ll love the challenge and rewards of collaborating as a team to help our customers win. We offer competitive salaries, commission, and short-term incentive programs that recognize your hard work and results. Because when our customers win, we win. And when we win, you win.

Work Where It Works

You’ll have the flexibility to have a working arrangement that works best for you, and serves the needs of our customers and our business. With your manager, you’ll decide on a schedule and work location that sets you up for success. You can choose to work in the office of your assigned location, your home office or both. And if things change, no problem. Just work it out with your manager.

Take Time to Recharge

The ChannelAdvisor team has a passion for going above and beyond. Taking time away to recharge is important so you can bring your best. We offer programs that provide you flexibility and time away. We offer competitive health care and wellness programs, generous paid time off and programs for new parents that help you make work fit into your life — and not the other way around.

Give Back To Our Communities

We care about our communities. Our Day to Give Back provides you one day each year to volunteer in your community for an organization or cause that is important to you, and therefore, important to us too.

We’re Growing, Come Grow With Us

We’re growing. So that means there are opportunities for you to grow too. We work to create an environment where everyone who is committed, works hard, and delivers results can thrive and grow. You can connect with one of our employee resource groups and support our diversity, equity and inclusion task force, network with like-minded ChannelAdvisor team members, and showcase your leadership skills. Our focus on internal career growth is intentional. Our professional development stipend and learning and development offerings help you build the skills and connections you need to move forward in your career. Plus, our Leadership Academy offers in-house management development classes to grow our leaders from within.

 

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