ChannelAdvisor Corporation

Client Strategy Associate

Job Locations US-NC-Morrisville | US-NC


A Client Strategy Associate performs the day-to-day tasks for the Managed Services for Marketplaces client portfolio. Associates will support Marketplace analysis, optimization, and tactical execution efforts on channels such as Amazon, Walmart, Target, and eBay. Associates will be a critical member of the client account team, helping drive success for many of the top internet brands and retailers, all while being given the opportunity to learn basic knowledge of eCommerce and ChannelAdvisor in a supportive setting. 



The Role:

The Client Strategy Associate is an entry level position that supports our Client Strategy Managers and their portfolio of business. You will work directly in the ChannelAdvisor platform, understanding how we work internally, gaining valuable technical skills, and developing your client facing experience.  If you are ambitious and are looking for a great opportunity to learn eCommerce from the best in the business...this job is for you!

A successful Associate will have a strong desire to over deliver, work efficiently and progress in the company. While technical and analytical knowledge is appreciated, no traits are more valued in an Associate than the ability to learn quickly and creatively solve complex problems.

Key Responsibilities: 

  • Supports Client Strategy Managers with day to day operational and administrative tasks, including development of internal and external meeting agendas and recaps, providing account project status updates, and completing project and ad-hoc tasks.
  • Supports Client Strategy Managers in proactive review of performance reporting, development of strategic action plans and completion of assigned action items. 
  • Maintains project plan for assigned accounts, sets up internal and client meetings as needed, reviews/proofs all client facing deliverables to ensure accuracy, free of grammatical, spelling mistakes.
  • Participates in role and team training; proactively shares feedback/ideas for the betterment of the CSA role. 
  • Communicates with Client Strategy Manager and leader to manage bandwidth and workload, ensuring tasks and assignment deadlines are always 100% met.
  • Actively learns about marketplace strategies and participates in account strategy sessions in order to help meet team and company revenue goals.


How to Stand Out

If you are someone who appreciates a corporate culture of: Teamwork, Innovation, Meaningful Challenges, and a People First attitude, then you may share our values as well of: Passion, Curiosity, Collaboration, Persistence, Accountability and Integrity.


Experience/Skills needed to be successful

  • Bachelor’s degree preferred in business, marketing, or technology related study
  • Great organizational skills and ability to manage multiple processes/projects
  • Ability to work in a fast-paced environment with tight deadlines
  • Strong problem-solving and solutions-oriented abilities
  • Excellent attention to detail


The ChannelAdvisor Experience

Together We Win

We take a whole-person approach to engage and support our ChannelAdvisor team. We believe the diversity of our global team is an advantage. If you’re curious, innovative, determined, and customer-focused, then you’ll love the challenge and rewards of collaborating as a team to help our customers win. We offer competitive salaries, commission, and short-term incentive programs that recognize your hard work and results. Because when our customers win, we win. And when we win, you win.

Work Where It Works

You’ll have the flexibility to have a working arrangement that works best for you, and serves the needs of our customers and our business. With your manager, you’ll decide on a schedule and work location that sets you up for success. You can choose to work in the office of your assigned location, your home office or both. And if things change, no problem. Just work it out with your manager.

Take Time to Recharge

The ChannelAdvisor team has a passion for going above and beyond. Taking time away to recharge is important so you can bring your best. We offer programs that provide you flexibility and time away. We offer competitive health care and wellness programs, generous paid time off and programs for new parents that help you make work fit into your life — and not the other way around.

Give Back To Our Communities

We care about our communities. Our Day to Give Back provides you one day each year to volunteer in your community for an organization or cause that is important to you, and therefore, important to us too.

We’re Growing, Come Grow With Us

We’re growing. So that means there are opportunities for you to grow too. We work to create an environment where everyone who is committed, works hard, and delivers results can thrive and grow. You can connect with one of our employee resource groups and support our diversity, equity and inclusion task force, network with like-minded ChannelAdvisor team members, and showcase your leadership skills. Our focus on internal career growth is intentional. Our professional development stipend and learning and development offerings help you build the skills and connections you need to move forward in your career. Plus, our Leadership Academy offers in-house management development classes to grow our leaders from within.


“When hiring, I seek grit, persistence, determination, curiosity, adaptability, competitiveness and scientific orientation. By scientific orientation I mean fact and evidence driven, hypothesis-forming and willing to change your mind.

These traits are ingredients for limitless potential in people. The antithesis of dogma, pedigree, privilege and entitlement.”



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