ChannelAdvisor Corporation

Systems Engineer

Job Locations US-NC-Morrisville
ID
2022-3931
Category
Engineering
Type
Full-Time

Overview

ChannelAdvisor is looking for a Systems Engineer to join our System Operations team. You’ll be part of a team building a high performance and accessible SaaS e-commerce platform infrastructure supporting our customers. You’ll help development teams design and implement production and development environments and address system needs in new and creative ways that go beyond traditional infrastructure methods.

Responsibilities

  • Ensure the development and use of an effective preventative maintenance program suitable to meet the operation objective of greater than 99.9% availability
  • Respond to all system problems on a 24x7 basis and take part in the on-call rotation
  • Develop and deliver creative solutions that’ll automate systems engineering functions
  • Operate and maintain critical systems, owning reliability, performance, and availability of those systems
  • Troubleshoot and solve issues with hardware, application, and network components
  • Collaborate with teams of developers on local projects as well as with teams across languages and time zones

Qualifications

  • 5+ years of experience building servers in the cloud and keeping online production environments humming. Experience running hefty systems in AWS, Azure or other cloud infrastructures.  
  • Performance tuning skills: you’ve managed to squeeze extra performance out of your systems with solid tuning, not just throwing money at a problem
  • Passion for and experience with automation- you never do something manually more than once; you know how to write quick scripts to manage the systems you control, whether that be a script to automate a task you tend to avoid or a script to do bulk work for thousands of customers
  • Ability to rapidly change direction when priorities shift, stay focused on the most relevant issues and can evolve and shift to meet them as needed
  • Experience with VMWare and SAN/NAS technologies, ideally high availability, high-performance storage desired.
  • Experience with Kubernetes, Docker, or other container technologies desired.
  • Experience with Windows operating systems and Active Directory administration and maintenance is a plus.

 

The ChannelAdvisor Experience

Together We Win

We take a whole-person approach to engage and support our ChannelAdvisor team. We believe the diversity of our global team is an advantage. If you’re curious, innovative, determined, and customer-focused, then you’ll love the challenge and rewards of collaborating as a team to help our customers win. We offer competitive salaries, commission, and short-term incentive programs that recognize your hard work and results. Because when our customers win, we win. And when we win, you win.

Work Where It Works

You’ll have the flexibility to have a working arrangement that works best for you, and serves the needs of our customers and our business. With your manager, you’ll decide on a schedule and work location that sets you up for success. You can choose to work in the office of your assigned location, your home office or both. And if things change, no problem. Just work it out with your manager.

Take Time to Recharge

The ChannelAdvisor team has a passion for going above and beyond. Taking time away to recharge is important so you can bring your best. We offer programs that provide you flexibility and time away. We offer competitive health care and wellness programs, generous paid time off and programs for new parents that help you make work fit into your life — and not the other way around.

Give Back To Our Communities

We care about our communities. Our Day to Give Back provides you one day each year to volunteer in your community for an organization or cause that is important to you, and therefore, important to us too.

We’re Growing, Come Grow With Us

We’re growing. So that means there are opportunities for you to grow too. We work to create an environment where everyone who is committed, works hard, and delivers results can thrive and grow. You can connect with one of our employee resource groups and support our diversity, equity and inclusion task force, network with like-minded ChannelAdvisor team members, and showcase your leadership skills. Our focus on internal career growth is intentional. Our professional development stipend and learning and development offerings help you build the skills and connections you need to move forward in your career. Plus, our Leadership Academy offers in-house management development classes to grow our leaders from within.

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